Shipping Policy
Shipping Policy
Thank you for shopping with us! We’re committed to providing a smooth and efficient shipping experience. Below is our detailed shipping policy to ensure you’re informed about how and when your order will reach you.
Delivery times are estimates and can vary based on your location and any unforeseen delays. We do not ship on weekends or public holidays.
1. Order Processing
- Processing Time: Orders are typically processed within 3 business days. You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Areas
- We currently ship to all over India. If you are located outside of our shipping areas, please contact our customer service team for possible arrangements.
3. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can track your shipment using the tracking link provided in the email. If you have any issues with tracking, please contact our customer service team for assistance.
4. Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
5. Shipping Issues
- Lost or Stolen Packages: If your package is lost or stolen, please contact us within 10 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.
- Damaged Packages: If your package arrives damaged, please contact us within 7 days of receipt. Provide photos of the damage and the packaging for us to assist you.
6. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy page. If you need assistance with a return or exchange related to shipping issues, our customer service team is here to help.
7. Contact Us
If you have any questions or need further assistance regarding shipping, please contact our customer service team at support@gypsysoul.store or 7896152202.